Shipping & Delivery

At Kamala Silks and Weaves, we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy outlines how we process and ship orders for both retail and wholesale customers.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During peak seasons, sales events, or festivals, processing time may take slightly longer.

2. Shipping Methods

We provide shipping through reliable courier partners to ensure safe delivery of your products.

Shipping options may include:

  • Standard Shipping

  • Express Shipping (where available)

Shipping availability may vary depending on the delivery location.

3. Delivery Time

Estimated delivery time depends on your location.

  • Within India: 3–7 business days

  • Remote locations: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated based on:

  • Delivery location

  • Order weight and size

  • Shipping method selected

Shipping costs will be displayed at checkout before payment.

From time to time, we may offer free shipping promotions on selected orders or during special sales.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message containing:

  • Tracking number

  • Courier partner details

You can use the tracking number to monitor your shipment status.

6. Wholesale Orders

For wholesale purchases, shipping charges and delivery timelines may vary depending on:

  • Order quantity

  • Packaging requirements

  • Delivery location

Our team may contact you directly to coordinate shipping details for large orders.

7. Delivery Issues

If you experience any issues with delivery, such as:

  • Delayed shipment

  • Damaged package

  • Incorrect delivery

Please contact us within 48 hours of receiving the order, and we will assist you in resolving the issue.

8. Incorrect Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided and the order is returned, additional shipping charges may apply for re-delivery.

9. Contact Us

If you have any questions about shipping or delivery, please contact us:

Kamala Silks and Weaves
Email: kamalasilksandweaves@gmail.com
Phone: +917994738222