Privacy Policy

At Kamala Silks and Weaves, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information

This may include:

Name
Billing and shipping address
Email address
Phone number
Payment information
Order details

This information is collected when you:

Place an online order
Contact customer support
Create an account on our website
Subscribe to newsletters or promotional updates

Device Information

When you browse our website, we may automatically collect information such as:

IP address
Browser type
Device type
Pages viewed
Referring website

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Manage wholesale and retail purchases
Improve our products and services
Send order updates and shipping notifications
Prevent fraud and maintain security
Send promotional emails (only if you opt-in)

3. Online and In-Store Purchases

Kamala Silks and Weaves offers both online and in-store purchases, as well as wholesale and retail material sales. Information collected during these transactions may be used to:

Process payments
Manage invoices and delivery
Provide order confirmations
Maintain purchase records

4. Shopify Platform

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s secure data storage, databases, and applications. Shopify stores your data on secure servers protected by firewalls.

Payment transactions are processed through Shopify’s payment gateway or approved third-party payment providers.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze site traffic
Provide a better shopping experience

You can disable cookies through your browser settings if you prefer.

6. Sharing Your Information

We do not sell or rent your personal information.

However, we may share your information with trusted third parties to operate our business, such as:

Payment processors
Shipping and delivery partners
Website analytics providers
Marketing tools

These third parties only receive the information necessary to perform their services.

7. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Secure encryption and trusted payment gateways are used for transactions.