International Shipping Policy

At Kamala Silks and Weaves, we are pleased to offer international shipping so customers around the world can enjoy our collections of heritage sarees and contemporary fabrics.

This policy outlines the terms and conditions for international orders placed through our website.

1. International Shipping Availability

We offer international shipping to select countries. If your country is eligible for delivery, the shipping options will appear during checkout on our store hosted on Shopify.

If your location is not listed, please contact us to check if special shipping arrangements can be made.

2. Order Processing Time

  • International orders are typically processed within 2–4 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Processing times may increase during peak seasons or promotional events.

3. Shipping Charges

International shipping costs are calculated based on:

  • Destination country

  • Package weight and dimensions

  • Shipping method selected

The exact shipping cost will be displayed at checkout before payment is completed.

4. Estimated Delivery Time

Delivery times vary depending on the destination country and customs processing.

Typical delivery estimates:

  • Asia: 5–10 business days

  • Europe: 7–14 business days

  • North America: 7–14 business days

  • Other regions: 10–18 business days

Delivery times are estimates and may be affected by courier delays, customs clearance, or other external factors.

5. Customs, Duties, and Taxes

International orders may be subject to:

  • Import duties

  • Customs taxes

  • Local handling fees

These charges are determined by the destination country’s customs authorities and are the responsibility of the customer.

Kamala Silks and Weaves does not control or collect these fees.

6. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email

  • A tracking number

  • Courier service details

You can use the tracking number to monitor the progress of your shipment.

7. Delivery Issues

If you experience any issues such as:

  • Delayed shipment

  • Lost package

  • Damaged items

Please contact us within 48 hours of receiving the order so we can assist you.

8. Incorrect Shipping Address

Customers must ensure the shipping address is accurate at the time of placing the order.

If a shipment is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

9. Contact Us

For questions regarding international shipping, please contact us:

Kamala Silks and Weaves
Email: kamalasilksandweaves@gmail.com
Phone: +917994738222